Effective Date: January 14, 2026
Website: DistributionProductsInternationalLtd.com
Company: Distribution Products International Ltd (“we”, “us”, “our”)
Contact: privacy@distributionproductsinternationalltd.com | 2 LEMAN STREET

LONDON

UNITED KINGDOM

E1W 9US

1) Overview

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, contact our sales team, request quotes, download product information, or otherwise interact with us.

2) What data we collect

We may collect the following categories of information:

  • Contact details: name, job title, company name, email address, phone number, country.
  • Business and transaction details: product requirements, quantity, delivery destination, trade references, and communications.
  • Website usage data: IP address, browser type, pages visited, approximate location, device identifiers, and referring URLs.
  • Uploaded/voluntary information: documents you send (e.g., inquiries, specifications, import/export requirements).

We do not intentionally collect sensitive personal data. Please do not submit sensitive personal data through the site.

3) How we use your data

We use your data to:

  • Respond to inquiries and provide quotes or product information.
  • Manage business relationships, orders, and customer service.
  • Improve website performance, security, and user experience.
  • Prevent fraud, enforce our terms, and protect our rights.
  • Comply with legal obligations (e.g., trade compliance, customs documentation, tax/accounting).

4) Legal basis (where applicable)

Depending on your location, we process personal data based on:

  • Legitimate interests (B2B communication, improving services, securing the site),
  • Contract/steps before a contract (quotes, orders, delivery),
  • Consent (e.g., certain cookies, marketing where required),
  • Legal obligations (trade, accounting, sanctions/compliance).

5) Marketing communications

If you opt in (or where permitted by law), we may send updates about products and services. You can opt out anytime by using the unsubscribe link (if provided) or emailing us at [privacy email].

6) Sharing and disclosure

We may share data with:

  • Logistics/shipping partners, freight forwarders, customs brokers (to fulfill requests/orders).
  • Payment and banking partners (to process payments).
  • IT and hosting providers, analytics tools, and security services.
  • Professional advisors (legal, accounting) and authorities where required by law.

We do not sell personal data.

7) International transfers

Because we operate internationally, your data may be processed in countries other than where you live. We take reasonable steps to protect data during cross-border transfers (e.g., contractual safeguards where appropriate).

8) Data retention

We keep personal data only as long as needed for the purposes described above, including legal, accounting, and compliance requirements. Retention periods depend on the relationship and the type of data.

9) Your rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data,
  • Object to or restrict processing,
  • Withdraw consent (where processing relies on consent),
  • Request a copy of your data (portability, where applicable),
  • Lodge a complaint with a data protection authority.

To request any of the above, contact: [privacy email].

10) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

11) Cookies

We use cookies and similar technologies. See our Cookie Policy below for details and how to manage preferences.

12) Children

Our website is intended for business users and is not directed to children. We do not knowingly collect data from children.

13) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.